Niddhi Shah
Director - Strategy & Operations at CleverTap | MarTech | Marketing Automation | SaaS | French A1 Learner
Education
• sp jain school of global management dubai mumbai singapore sydney
• harvard university
Companies
• clevertap
• sp jain school of global management dubai mumbai singapore sydney
• quantiphi
• koffeetech communications
• exterro
• epiq
• willamette university mba
• oregon department of transportation
• see vita
• salemkeizer transit
Experience
3.4 Years
Experience
Doctoral Student - Customer Experience & Digital Transformation
sp jain school of global management dubai mumbai singapore sydney
2019 - Present
Director - Customer Success Strategy and Operations
clevertap | Mumbai, Maharashtra, India
2023 - 2023
Associate Director - Customer Success Strategy and Operations
clevertap | Mumbai, Maharashtra, India
2022 - 2022
Business Strategist and Marketing Consultant
koffeetech communications | Mumbai Area, India
2017 - 2018
Graduate Research Assistant- Digital Media Marketing
willamette university mba | Salem, Oregon
2016 - 2016
Operations and Policy Analyst II Intern
oregon department of transportation | Salem, Oregon
2015 - 2016
Graduate Teaching Assistant of Practical Applications for Careers and Enterprise(PACE)
willamette university mba | Salem, Oregon
2015 - 2016
Skills
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Analysis
Analytics
Application Development
Automation
Brand Management
Business Analysis
Business Development
C
C++
Collaborative Problem Solving
Communication
Consulting
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Service
Data Analysis
Databases
Digital Marketing
E-commerce
Education
Event Planning
Finance
forecasting
French
Google Analytics
HTML
Java
Leadership
Management
market analysis
Market Research
market research
Marketing
marketing
Marketing Automation
Marketing Strategy
Microsoft Excel
Microsoft Office
Microsoft Word
MySQL
Networking
Nonprofits
operations
Operations Management
PowerPoint
Problem Solving
Program Management
Project Management
Project Planning
Public Speaking
Research
Research Scientist
SaaS
sdlc
Social Media
social media
Social Media Marketing
Social Networking
Software Development Life Cycle (SDLC)
Software Engineering
SQL
Strategic Planning
Strategy
strategy
Team Leadership
Team Management
Teamwork
test
testing
Time Management
user acceptance testing
User Acquisition
Contact Details
Email (Verified)
nidXXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXX22Education
sp jain school of global management dubai mumbai singapore sydney
Doctor of Business Administration(DBA)
2019 - 2024
harvard university
International Marketing Program
2016 - 2016
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